QUALITY

To broaden the customer's base and achieve a competitive edge in the industry, the management under the competent stewardship of Mr. S.K.Chaturvedy who have innovative apporach to arive at business solution; have established a Quality Management System in accordance with the international standard ISO 9001 :2008. They have appointed head of quality assurance as the Management Representative (MR) who has the overall responsibility to develop, implement and maintain the Quality Management System under the guidance of Managing Director.

The Quality Managemet System includes Quality Manual as the apex document defining the company's Quality Policy and Objectives, addressing all the clauses of the International Standards ISO 9001 : 2008 and providing overall guidance in all aspects of Quality Managment System.

In addition to the above Quality Manual, Process Flow Charts, Record Formats and other supporting documents for various processes have been established to ensure that the product and services provided by the organization confirm to the specified Quality & Customer requirements. The various standards and specifications including statutory and regulatory requirements as applicable are strictly adhered to demonstrate that the organization complies with the specified requirements.


QUALITY POLICY

We commit ourselves to design, manufacture and supply quality products to the entire satisfaction of our customers ensuring timely supply and prompt after sales service with continual improvement in Quality Management System, adhering to applicable statutory & regulatory requirement.

We also commit ourselves to provide quality and cost effective service to our customer and Mahindra & Mahindra by timely installation, commissioning and handing over of the Gensets, Engines & promptly attending to service calls and resolution of problems to the entire satisfaction of customers.


QUALITY OBJECTIVE

• Minimize the Customer Complaints.
• Improve Customer Satisfaction Level.
• Ensure for Improvement in Suppliers Rating.
• Reduce the Service Resoluton Time.
• Minimize the Product Non-confirmity.
• Ensure for Timely Delivery.
• Reduce Time Cycle in completion of service calls.
• Ensure Availability of Valid Calibrated Monitoring and Measuring Instruments.

" The Targets for the objectives shall be quantified during beginning of the every financial year. "